Yes, we can definitely try our best to fulfill your special requests! Please let us know your preferences and needs when you book with us, and we’ll do our best to make arrangements.

Yes, we can definitely create a customized package tailored to your needs! However, please note that the rate may vary depending on the destination. Please let us know your preferences and we’ll work on crafting a package that fits your needs.

While we can certainly help you with that, it’s best to provide us with a specific travel date or a target date so that we can check the availability of your preferred hotel or tours. This way, we can provide you with the most up-to-date information and ensure that everything is prepared for your trip. If you’re flexible with your travel dates, we can definitely work with you to find the best options available.

Yes, most airports in the Philippines charge minimal terminal fees and environmental fees. These fees are usually paid at the airport before you board your flight. The exact amount may vary depending on the airport you’re departing from.

We provide an emergency contact person and number in your service voucher, which will be included with your travel documents. Additionally, on group tours, we have a tour coordinator or tour guide who can assist you with any concerns you may have.

The specific requirements will vary depending on the destination you’ll be traveling to, but we highly recommend wearing comfortable clothes that are appropriate for the nature of the tour. This could include lightweight and breathable clothing, as well as comfortable shoes or sandals, depending on the activities you’ll be doing.

In Cebu pro travel and tours tipping is non-mandatory, but always appreciated! Also, take note that tips won’t be reflected in the official receipt and are non-refundable.

If you cancel at least 72 hours before the selected activity date, you are eligible for a full refund. However, cancellation policies vary depending on the tour you booked, so please check your travel voucher, or contact our tour representatives for more information.

Cancellation policies vary depending on what tour you booked. Unless otherwise stated in your travel voucher, please contact our tour representatives for more information.

Our agent will provide a deadline for settling the deposit fee after your booking is confirmed. The deadline may vary depending on available slots and your chosen departure dates, but it can be extended if slots are widely available.

The deposit fee is non-refundable, but it is refundable for dissolved group tours.

Children under 4 years old are not charged by Cebu Pro Travel and Tours. The total cost is divided equally among the required number of guests, and the cost is the same for adults and children 5 years above.

Yes, you will be accompanied by our friendly Regional Tour Guides accredited from the Department of Tourism during the tours.

Yes, solo travelers can join group tours subject to a single supplement charge.

We provide private van transfers depending on the group size.

Yes, but it is subject to applicable charges and rate differences at the time of check-in. Rooms are also subject to availability.

Yes, the hotel requires an incidental deposit that can be settled through cash or credit card upon check-in. It is fully refundable if not used.

Most hotels have a check-in time of 2PM/3PM and check-out time of 11AM/12NN. You can check the specific check- in/out time for your hotel in your travel voucher.

You can present any of the following IDs as proof of your identity: passport, driver’s license, SSS/TIN ID plus NBI clearance or voter’s ID. IDs should be valid, photo-bearing, and contain date of birth.

If you booked a joining tour, there’s a possibility that other parties will be added to the tour. However, if you booked a private tour, you’ll have exclusivity during the tour.

Snorkeling gears are included in island hopping activities unless specified otherwise. However, snorkeling is an optional activity that you can add or avail during the activity or in advance.

Yes, we offer night tours such as the Highland City View at Tops of Cebu and The Amazing Show at Mactan.

It’s highly recommended to bring your memory card so you can have your files instantly.

Our tour packages are applicable to all ages and persons with disabilities, but there may be some activities and places that can be challenging to them. Our agents will inform you prior to the booking if there are any concerns.